FAQs

You’ve got a few questions for us?

We have anticipated many of the most common questions below, but if you have anything else you’d like to ask us, please connect with us on our Contact Us page.

What do I do in case of emergency?

Call 911.

Who is Joe Pill for?

Joe Pill® is a health care platform designed for underserved patients traveling to foreign countried or preparing for vacations where traditional quality healthcare options are not available.  Joe Pill®, along with our providers has developed a Prescription Travel Pack™ as a solution to those traveling or with limitations to access traditional healthcare.  

How do I pay for my prescription at joepill.com?

We accept all major credit cards and offer prompt FREE delivery of prescriptions upon approval.   The provider appointment is via telephone for $35 and the prescriptions, if approved by the provider are also included.  The basic travel pack is currently priced at $149.  An invoice email will be sent upon prescription approval to the patient email address.   

Where is Joe Pill available?

Currently, Joe Pill is dedicated to serve 2 states:  Florida and Texas.  Be patient- we will be expanding to other locations. 

Who are my health care providers with Joe Pill?

Visit our Meet Joe page for more details, but rest assured you are being treated by licensed Texas and Florida professionals.

Is my information safe?

Yes. The telehealth platform at Joe Pill is HIPAA compliant, which means we’ve implemented strict security protocols and taken extraordinary measures to protect and secure your information.

Is my order shipped discreetly?

We ship all orders in discreet packaging….  and the best part?  FREE shipping!

You can ask us anything

Contact us with any questions you have, and we will reply professionally and discreetly.

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