FAQs

You’ve got a few questions for us?

We have anticipated many of the most common questions below, but if you have anything else you’d like to ask us, please connect with us on our Contact Us page.

Who is Joe Pill for?

Joe Pill is a health care solution designed for stigma suffering patients who are experiencing erectile dysfunction, cold sores, or genital herpes and prefer to receive a more private telemedicine treatment option from the comfort of their home.

How do I pay for my prescription at joepill.com?

We accept all major credit cards and offer prompt FREE delivery of prescriptions upon approval.   The total transaction cost is $79 and billed separately.   The provider appointment is via telephone for $35 and the prescription, if approved by the provider is $44.  

Where is Joe Pill available?

Currently, Joe Pill is dedicated to serve the great state of Texas. We love helping our stigma suffering Texas patients with their prescription needs!

Who are my health care providers with Joe Pill?

Visit our Meet Joe page for more details, but rest assured you are being treated by licensed Texas professionals.

Is my information safe?

Yes. The telehealth platform at Joe Pill is HIPAA compliant, which means we’ve implemented strict security protocols and taken extraordinary measures to protect and secure your information.

What do I do in case of emergency?

Call 911.

Is my order shipped discreetly?

We ship all orders in discreet packaging….  and the best part?  FREE shipping!

You can ask us anything

We understand that the topics of erectile dysfunction, cold sores, and herpes can be uncomfortable, but we encourage you to reach out to us with any questions you have. Our mission always has been to create an open, comfortable environment where people can ask questions and get good information, without worrying about an in person visit to the doctor and pharmacy.  So contact us with any questions you have, and we will reply professionally and discreetly.

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